Merchant Privacy Policy
Policy Overview
Taqset Merchant app provides a dedicated Merchant Platform that enables merchants and service providers to manage services, bookings, customer transactions, settlements, and business operations through mobile and web-based interfaces. This Privacy Policy explains how we collect, use, store, and protect information relating to merchants and service providers who use the platform. By registering as a merchant or service provider and using the platform, you agree to the terms outlined in this Privacy Policy.
Information We Collect
To provide merchant services, we may collect the following information:
- Business name and service provider details.
- Merchant contact information, including name, mobile number, email address, and business address.
- Branch details, operating hours, geographic location, and service information.
- Merchant account credentials and authentication information.
- Payment, settlement, and transaction records.
- Booking information associated with services offered through the platform.
- Support tickets, communications, and customer service interactions.
- Device information, login activity, and platform usage information.
- Contractual and business relationship information required for onboarding and compliance purposes.
How We Use Your Information
We use merchant information to:
- Manage merchant accounts.
- Process customer bookings and payment transactions.
- Facilitate settlement and reconciliation processes.
- Send operational notifications and platform updates.
- Verify merchant identity and maintain platform security.
- Monitor compliance with platform policies and applicable regulations.
- Improve platform functionality and merchant experience.
Data Sharing
We may share merchant information with:
- Customers who access merchant profiles, business information, services, and branch locations through the platform.
- Banking and financial partners involved in payment processing and settlement operations.
- Corporate partners where services are provided under approved business arrangements.
- Technology providers that support platform operations, security, messaging, and payment services.
- Regulatory authorities and government agencies where disclosure is required by law.
We do not sell merchant or business information to third parties.
Data Control
Merchants have the ability to:
- Update business and contact information.
- Review transaction and settlement information.
- Access reports available through the merchant dashboard.
- Raise support requests and manage communications with platform administrators.
- Request account closure subject to contractual and financial obligations.
Data Retention
Merchant information is retained for as long as the merchant account remains active or as required by law.
Following account closure:
- Business profile information may be removed from active merchant listings.
- Financial records, settlements, transaction history, and audit logs may be retained for legal, accounting, taxation, dispute resolution, and fraud prevention purposes.
- Outstanding settlement obligations must be resolved before account closure can be completed.
Data Security
We implement appropriate security measures to protect merchant information, including:
- Secure login and authentication controls.
- Role-based access management.
- Encrypted transmission of sensitive information.
- Restricted access to settlement and transaction data.
- Security monitoring and system protection measures.
Although we apply reasonable safeguards, no method of electronic storage or transmission can be guaranteed to be completely secure.
Legal & Compliance
- Merchants must provide accurate business and contact information during registration and throughout their use of the platform.
- Merchants are responsible for complying with applicable business, tax, financial, and consumer protection regulations.
- The platform reserves the right to suspend or restrict merchant accounts that violate platform policies or applicable laws.
- Settlement and payment processing activities are subject to applicable contractual and regulatory requirements.
How to Reach Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of merchant information, please contact us:
Developer: Mypcot Infotech Pvt Ltd
Email: bnpl.app@gmail.com
Contact Number: +91 8591714190
